Late Arrival Policy

 Each scheduled service is timed to accommodate each guest service as well as the necessary cleaning required to ensure a great experience. If you are late for your appointment, it could greatly impact the next client’s appointment. We ask each client to give us a courteous call to let us know if you are running late. However, we can only honor a 10 minute hold with a abbreviated appointment before the service will need to be cancelled all together. If you are have not arrived under the 10 minute hold you will be asked to reschedule your appointment. (Please also see Cancellation and No Show Policies.)